{"id":8397,"date":"2021-01-11T11:04:03","date_gmt":"2021-01-11T08:04:03","guid":{"rendered":"https:\/\/www.k-beauty.ro\/en\/?page_id=8397"},"modified":"2021-01-11T15:44:43","modified_gmt":"2021-01-11T12:44:43","slug":"return-request","status":"publish","type":"page","link":"https:\/\/www.k-beauty.ro\/en\/return-request\/","title":{"rendered":"Return request"},"content":{"rendered":"<p>[vc_row][vc_column]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f8544-o1\" lang=\"en-GB\" dir=\"ltr\" data-wpcf7-id=\"8544\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/8397#wpcf7-f8544-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"8544\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_GB\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f8544-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div style=\"text-align: left;\">\n\t<p><span style=\"font-size: x-large;\">Return request<br \/>\n<span style=\"font-size: small;\"><br \/>\nIf you have a problem with a product ordered from us, which has not been resolved by the Technical Department or by the Sales Department, you can return the product. The first step is to complete this return form.<\/span><br \/>\n<span style=\"font-size: small;\"><br \/>\nThis form must be completed in full, and we will respond to you by email or phone within 10 business days with return instructions.<\/span><br \/>\n&nbsp<br \/>\n<label>Name*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label><br \/>\n<label>E-mail*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label><br \/>\n<label>Telephone*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-631\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-631\" \/><\/span><\/label><br \/>\n<label>Order number*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-670\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-670\" \/><\/span><\/label><br \/>\n<label>Order date:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"date-654\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"date-654\" \/><\/span><\/label><br \/>\n<\/span>\n\t<\/p>\n\t<div style=\"text-align: left;\">\n\t\t<p><span style=\"font-size: x-large;\">Product information and reason for return<\/span>\n\t\t<\/p>\n\t<\/div>\n\t<p><label>Product name*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-671\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-671\" \/><\/span> <\/label>\n\t<\/p>\n\t<p><label>Product code*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-672\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-672\" \/><\/span><\/label>\n\t<\/p>\n\t<p><label>Quantity<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-673\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-673\" \/><\/span><\/label>\n\t<\/p>\n\t<p><label>The reason for the return*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"menu-866\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"menu-866\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Order error\">Order error<\/option><option value=\"Dead On Arrival\">Dead On Arrival<\/option><option value=\"Faulty, please provide details\">Faulty, please provide details<\/option><option value=\"I received the wrong product\">I received the wrong product<\/option><option value=\"Another, please provide details\">Another, please provide details<\/option><\/select><\/span><\/label>\n\t<\/p>\n\t<p><label>Is the product open?*<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-619\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"radio-619\" value=\"Yes\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"radio-619\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span>\n\t<\/p>\n\t<p><label>Details<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-563\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-563\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I agree with <a class=\"tracking-link\" href=\"https:\/\/www.k-beauty.ro\/en\/terms-conditions\"><b>Terms & Conditions<\/b> <\/a> and  <a class=\"tracking-link\" href=\"https:\/\/www.k-beauty.ro\/en\/privacy-policy\"><b>Privacy Policy<\/b> <\/a><\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n\t<p>[anr_nocaptcha g-recaptcha-response]\n\t<\/p>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8397","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return request - Korean Beauty<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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